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Member Information

30 Days to Report Discrepancies

Members have only 30 days to resolve an error found on their statement.  

The Terms and Conditions of the Financial Services Agreement states "I will examine my statements and tell you of any errors, irregularities or forgeries.  Unless such errors, irregulaties or forgeries are brought to your attention in writing or through email if I have electronic access, I understand and agree that after the 30 days have expired from when I am deemed to have received it, the statement and the balance shown on it are considered correct and that all payment and transactions are genuine and properly charged against my account."

Fall for 5.9%

Every balance transfer between August 1 - December 31, 2021, is eligible to take advantage of the 5.9% interest rate for six months. All you have to do is log on to MyCardInfo and select Account Services > Balance Transfer, then follow the prompts to initiate your balance transfer.

Remember that Collabria never charges you any fees for balance transfers to your Accent Credit Union Collabria credit card. After all, your financial wellbeing is our priority. 

Are your loans insured?

We want you to have the peace of mind knowing your home, family and other assets are protected incase the unexpected happens. CUMIS Insurance offers affordable premiums and gives you that added sense of security when borrowing money. 

Did you know its never to late to purchase insurance? We can give you a quote or add insurance at any stage of your loan term.

Our loans team look forward to hearing from you with any questions you may have!

Bonus Reward Points

Now, through the end of the year, when you are approved for an Accent Credit Union Collabria Mastercard, we'll match the bonus point offering of 10,000 points, to make it 20,000 bonus points!

And, that's not all! No-fee cards don't qualify for the bonus reward offering from Collabria, so we're offering 5,000 bonus reward points for the Accent Credit Union Cash Back, and the Accent Credit Union No fee Cash Back Business Mastercards!!

Apply in person at your local branch or online by clicking Learn More below. 

Questions? Speak with any Loans Officer or Member Service Representative today! 

Many Canadians have basic questions about saving. ​Where should they place their money? What are the possible benefits and risks of certain options?

Making the right decisions about your savings takes careful planning. We can provide you with the tools to establish a savings plan that suits your budget and financial goals. 

If you are looking to invest in mutual funds we can refer you to our in house wealth consultant and financial planner Kim Stratulat. Kim has an extensive background in the financial industry and has been serving members in all three of our Accent locations since 2011. 

For referrals and investment questions, please contact our
toll free number 844-383-4155.