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Member Information


30 Days to Report Discrepancies

Members have only 30 days to resolve an error found on their statement.  

The Terms and Conditions of the Financial Services Agreement states "I will examine my statements and tell you of any errors, irregularities or forgeries.  Unless such errors, irregulaties or forgeries are brought to your attention in writing or through email if I have electronic access, I understand and agree that after the 30 days have expired from when I am deemed to have received it, the statement and the balance shown on it are considered correct and that all payment and transactions are genuine and properly charged against my account."

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Bonus Reward Points

Your everyday spending just got more rewarding. Receive up to 15,000 Welcome Points, up to a $150 in cash equivalent, when you sign up for a new Accent Credit Union credit card! 


Are your loans insured?

We want you to have the peace of mind knowing your home, family and other assets are protected incase the unexpected happens. Payment Protection Insurance offers affordable premiums and gives you that added sense of security when borrowing money. 

Did you know it's never too late to purchase insurance? We can give you a quote or add insurance at any stage of your loan term.

Our loans team look forward to hearing from you with any questions you may have!

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Many Canadians have basic questions about saving. ​Where should they place their money? What are the possible benefits and risks of certain options?

Making the right decisions about your savings takes careful planning. We can provide you with the tools to establish a savings plan that suits your budget and financial goals. 

If you are looking to invest in mutual funds we can refer you to our in house wealth consultant and financial planner Kim Stratulat. Kim has an extensive background in the financial industry and has been serving members in all three of our Accent locations since 2011. 

For referrals and investment questions, please contact our
toll free number 844-383-4155.